Delivery & Returns

UK Deliveries

Our standard delivery for UK orders is GBP4.95

All UK mainland orders over GBP50.00 will receive FREE standard delivery.

We aim to dispatch all customer orders as quickly as possible. Delivery is usually within 3-5 working days. All orders will be sent by Royal Mail and will require a signature on arrival.

If you are not at home when your parcel arrives, the driver will leave a card asking you to call at the relevant depot and arrange another delivery or to collect in person. If you prefer, we can deliver to your work address or to a trusted neighbour. Please state the correct address when you place your order.

International Deliveries

All international deliveries will be sent by Royal Mail using their Tracked and Signed service.European orders should arrive within 5-7 working days. Orders for other worldwide destinations  should arrive within 10-12 working days.

On delivery, a signature will be required for your parcel. Please use an address where you or a trusted person will be able to sign the delivery documents.

All international deliveries will be charged by weight. The delivery charge will be calculated and highlighted prior to checkout.

                                     International Delivery Charges (Pounds sterling)

Up to and                           Europe                       North America and              Australia and

including                                                               Canada                              New Zealand

0-500g                                  11.15                            12.45                                         13.90

501g-1Kg                             13.51                            18.20                                         19.15

1.001-1.5Kg                         16.21                            21.60                                         22.95

1.501-2Kg                            17.96                            24.25                                         26.00

2.001-2.5kg                         29.11                            37.70                                        39. 90

2.501-3kg                            31.47                            42.45                                        45.15

3.01-3.5Kg                           33.86                            45.85                                        48.95

3.501- 4.0Kg                        35.92                            48.50                                        52.00

Please note: In Europe we currently deliver to Austria, Belgium, Cyprus, Czech Republic, Denmark, Finland, France, Germany, Gibraltar, Greece, Iceland, Republic of Ireland, Italy, Luxembourg, Madeira, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Russia, Spain, Sweden and Switzerland.

We are currently unable to deliver to B.F.P.O. addresses

All Countries

Payment for products and delivery services is made in pounds sterling.

You will be responsible for the payment of any local import duties on receipt of your parcel.

Occasionally, due to national holidays or other circumstances, deliveries may take a little longer to arrive, Please allow a delivery time of 10-14 working days from the date you receive an e-mail confirming that your order has been dispatched. If your order still has not arrived and you cannot track it via Royal Mail, please contact us via customerservices@treasuretreeltd.com